COLD STONE CREAMERY RIVER CITY

Name: COLD STONE CREAMERY RIVER CITY
Address: 840 NAUTICA DR STE 123, JACKSONVILLE, FL, 32218, US
Rating: 89

840 NAUTICA DR STE 123, JACKSONVILLE, FL 32218

License #2613918

🍦 Dessert/Ice Cream ℹ️

89 Grade B / 100

Solid Health Score

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Latest inspection

October 31, 2025 · 9 findings · 1 critical

Routine - Food

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Critical

Highest-priority rows.

Major

Worth checking for repeats.

Minor

Usually lower-risk context.

Quick take

COLD STONE CREAMERY RIVER CITY in JACKSONVILLE currently holds an InspectFL Health Score of 89 out of 100 — a B grade — generally clean with some minor or moderate violations on record. This restaurant has been inspected 7 times from Florida DBPR, with the most recent inspection on October 31, 2025. Across those visits, inspectors documented 34 total violations — 3 critical, 7 major, 24 minor.

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Record snapshot

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Inspections on file

Clean inspections

Callback visits

Latest clean pass

January 8, 2025

The latest inspection on October 31, 2025 shows 9 observation rows: 1 critical, 1 major, and 7 minor.

Official recordInspection data quality

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Official source: DBPR

Inspection coverage

57%

Inspector notes

Coverage note

Inspector notes linked where available

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Community reaction

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Community pulse

Would you eat here?

COLD STONE CREAMERY RIVER CITY looks fairly solid on paper. Would you eat here?

B record

Solid overall, with enough history that people may still weigh the details differently.

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*Scores are calculated by InspectFL based on public DBPR inspection data and are not official state ratings.

Inspection timeline

Inspection History

Read the newest inspection first, then scan for patterns. Repeated high-priority findings matter more than one isolated bad day.

Critical Major Minor

Inspector notes are being added across all restaurants. Some inspections may only show violation codes until notes are available.

Disposition: Met Inspection Standards
[12B-07-4] Employee beverage container on a food preparation table or over/next to clean equipment/utensils. At prep area, employee drink on prep table.
[36-73-4] Floors, walls and/or ceilings soiled/has accumulation of debris. At front counter, floor and cove tiles at floor drain have build up. At dish area; wall, ceiling and ceiling vent have dust build up. In walk-in cooler and walk-in freezer, interior bottom of door soiled with black substance. In walk-in freezer, floor has build up of black substance.
[14-69-4] Ice buildup in reach-in freezer and/or walk-in freezer. At prep area, reach-in freezer has ice build up on back panel.
[02D-03-4] Label on a food item prepared and packaged onsite for customer self-service does not include product identity/description, date product was packaged and name and address of the establishment that prepared and packaged the food. In dining area, items on grab and go freezer not properly labeled. Some items missing date date, all missing address.
[51-18-6] No copy of latest inspection report available. Person in Charge not able to find last inspection report.
[23-03-4] Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. At front counter, gaskets on under counter reach-in cooler have build up of food debris/residue. At front counter, cabinet under handwash sink soiled with food debris.
[22-16-4] Reach-in cooler/freezer interior/shelves have accumulation of soil residues. In prep area, reach-in freezer has build up of food debris on bottom shelf.
[02C-01-5] Ready-to-eat, time/temperature control for safety food marked with a date that exceeds 7 days after opening/preparation. At front line, milk in reach-in cooler dated 11/8. Employee stated milk was opened yesterday, should be dated 11/5.
[31B-03-4] No soap provided at handwash sink. At front counter handwash sink, no soap.

Disposition: Warning Issued
[24-08-4] Equipment and utensils not properly air-dried - wet nesting. On clean dish shelves, plastic containers stacked before air drying.
[36-73-4] Floors, walls and/or ceilings soiled/has accumulation of debris. Floor in walk-in freezer soiled. At front counter and prep area, ceiling vents have buildup.
[14-38-4] Food storage container/container lid cracked or broken. In kitchen area on clean dish shelf, multiple plastic containers have chipped edges.
[10-01-5] In-use utensil in non-time/temperature control for safety food not stored with handle above top of food within a closed container. In prep area, scoop in plastic container labeled coffee has handle touching product.
[02D-03-4] Label on a food item prepared and packaged onsite for customer self-service does not include product identity/description, date product was packaged and name and address of the establishment that prepared and packaged the food. In dining area, items on grab and go freezer not properly labeled. Some items have product identity and date, all missing address.
[23-03-4] Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. In back kitchen, handwash sink has build up.
[25-05-4] Single-service articles improperly stored. At front counter in cabinet, plastic lids stored below handwash sink drain line.
[02D-01-5] Working containers of food removed from original container not identified by common name. In prep area, container of white powder, identified as ice cream base, not labeled.
[53B-01-5] No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Manager stated she has no employee training certificates. Employee present stated he has worked here for about 7 months.

Disposition: Warning Issued
[12B-07-4] Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Multiple employee water bottles on prep counter and prep table in establishment. Bottles moved and stored correctly.
[40-06-5] Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee pink purse on prep table in kitchen. Purse moved and stored correctly.
[36-73-4] Floors, walls, and/or ceilings soiled/has accumulation of debris. Floor in front counter area. Floor under equipment in prep area of kitchen. Floor in walk in cooler. Floor in walk in freezer.
[08B-38-4] Food stored on floor. Case of fudge on floor in prep area. Case of plastic water bottles in walk in cooler. Case of brownies in walk in freezer.
[14-69-4] Ice buildup in reach-in freezer and/or walk-in freezer. Reach in freezer on front counter (Maxx Cold). Walk in freezer.
[23-03-4] Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Cabinets and storage areas in front counter area. Multiple cabinet handles. Multiple reach in cooler/freezer handles. Exterior of waffle makers at front counter. Black utility carts in back prep area.
[35B-03-4] Outer openings not protected with self-closing doors. Rear exit door does not fully self close.
[25-05-4] Single-service articles improperly stored. Case of cake containers on floor in back prep area.
[29-11-4] Water leaking from pipe and/or faucet/handle. Pipe for triple sink faucet.
[50-17-3] Operating with an expired Division of Hotels and Restaurants license. License expired 06/01/2023.
[41-10-4] Toxic substance/chemical improperly stored. Cleaning chemicals stored with skittles candy and chocolate sprinkles under front counter. Restroom cleaner stored with clean stainless steel bowls on rack in prep area. Items moved and stored correctly.
[22-02-4] Food-contact surface soiled with food debris, mold-like substance or slime. Peanut butter dispensing mechanism at front counter. Interior of red microwave at front counter. Interior of reach in cooler at front counter. Interior of white reach in freezer in prep area.
[53A-02-7] Manager or person in charge lacking proof of food manager certification and no other certified food service manager employed at this location. No proof of any certified food manager.
[53B-01-5] No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Missing for some employees.
[11-26-1] No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. Missing for some employees.